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Frequently Asked Questions

We’ve put together some of the most frequently asked questions and our answers about us, our website, and our pricing, shipping and pick-up policies. Have more questions? Contact us.

General & Account Support

Who is A.M.A.?

Where is A.M.A. located?

Do you take American Express? What credit cards do you accept?

What’s your privacy policy?

How do I activate/verify my account?

I forgot my user name/password. What do I do?

Where should I mail payments and correspondence?

What markets does A.M.A. serve?

Can I use A.M.A. on my credit report?

Can I pay by Electronic Fund Transfer?

What currencies do you do business in?

Is financing available?

Purchasing, Pricing & Products

Do you have a minimum order policy?

Do I have to have a company or be a grower to purchase from A.M.A.?

What are the price breaks available for ordering large quantities?

How can I obtain a sample of one of the products I see on your website?

Shipping

Can A.M.A. ship across Canada and the United States?

I am a US customer and I need my product sooner then your weekly shipment. What can I do?

Do you ship to countries outside of Canada and the United States?

How much does it cost to ship to me?

How do you ship my orders?

Can I use my own FedEx or LTL account for shipping?

Can I use my account from another shipping company for my order?

Can multiple growers consolidate their orders to be dropped at a central location to save on costs?

Pick Up

What are your hours for pick up?

Are you open on Saturday?

Can I pick up my order after I place it?

Can I order and pick up my product at the same time?

Still can’t find what you’re looking for? Contact our customer support team.

If you have a question that was not answered on this page, please feel free to contact our customer service at 1-800-338-1136.